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FAQ

  • When are you opening?
    We are now open for the 2022 season! Our Opening times are as follows: 9th - 24th April: 9am - 5pm every day. Friday/Saturday/Sunday until 27th May. May Half Term 27th May - 5th June: 9am - 5pm every day Weds - Sun until 13th July Summer Holidays 13th July - 4th Sept: 9am - 5pm every day Weds - Sun until Close. Our mid-week times can vary so please visit our booking website to see available session times.
  • Do you have parking?
    There is a number of paid car parks within walking distance of Wild Shore Liverpool. The nearest car park which includes disabled parking is 50m from our entrance in the Royal Albert Dock.
  • Are there changing facilities?
    Yes. We have basic changing facilities on site available for all our customers.
  • Are there toilets?
    There are public toilets 100m from Wild Shore Liverpool, inside the Royal Albert Dock.
  • What are the minimum ages?
    All participants must be aged 6+. 6-8 year olds must be accompanied on to all activities by an adult. 8-15 year olds must be accompanied by an adult on to site, but adults are not required to take part in the activities.
  • How can I get in contact?
    You can contact us via email; liverpool@wildshore.co.uk Or you can send us a message on our facebook page ‘Wild Shore Liverpool’ or our instagram @wildshoreliverpool. Or call our National Booking Hub on 0151 660 6007, 9am-5pm, Monday- Friday.
  • Do you clean the kit?
    Yes, we have very stringent cleaning measures in place. All our wetsuits, helmets and buoyancy aids are cleaned thoroughly after each use.
  • How long are your vouchers valid for?
    Our vouchers are valid for a year from date of purchase. You can redeem them on our website when booking or you can give us a call to use them and we will gladly assist you to get booked in.
  • Are there showers on site?
    We do not have showers on site. Treat your trip like a day at the beach.
  • When do I need to arrive for my session?
    We recommend arriving at least 30 minutes before your session start time, to allow for checking in and changing.
  • What size wetsuits do you have?
    We have a great range of wetsuit sizes, ranging from women's and men's XS to XXL. The links below show exact sizes. Mens Wetsuit Size Chart – O'Neill (oneill.com) Womens Wetsuit Size Chart – O'Neill (oneill.com)
  • When are you opening?
    We are now open for the 2022 season! Our Opening times are as follows: 9th - 24th April: 9am - 5pm every day. Friday/Saturday/Sunday until 27th May. May Half Term 27th May - 5th June: 9am - 5pm every day Weds - Sun until 13th July Summer Holidays 13th July - 4th Sept: 9am - 5pm every day Weds - Sun until Close. Our mid-week times can vary so please visit our booking website to see available session times.
  • Do you have parking?
    There is a number of paid car parks within walking distance of Wild Shore Liverpool. The nearest car park which includes disabled parking is 50m from our entrance in the Royal Albert Dock.
  • Are there changing facilities?
    Yes. We have basic changing facilities on site available for all our customers.
  • Are there toilets?
    There are public toilets 100m from Wild Shore Liverpool, inside the Royal Albert Dock.
  • What are the minimum ages?
    All participants must be aged 6+. 6-8 year olds must be accompanied on to all activities by an adult. 8-15 year olds must be accompanied by an adult on to site, but adults are not required to take part in the activities.
  • How can I get in contact?
    You can contact us via email; liverpool@wildshore.co.uk Or you can send us a message on our facebook page ‘Wild Shore Liverpool’ or our instagram @wildshoreliverpool. Or call our National Booking Hub on 0151 660 6007, 9am-5pm, Monday- Friday.
  • Do you clean the kit?
    Yes, we have very stringent cleaning measures in place. All our wetsuits, helmets and buoyancy aids are cleaned thoroughly after each use.
  • How long are your vouchers valid for?
    Our vouchers are valid for a year from date of purchase. You can redeem them on our website when booking or you can give us a call to use them and we will gladly assist you to get booked in.
  • Are there showers on site?
    We do not have showers on site. Treat your trip like a day at the beach.
  • When do I need to arrive for my session?
    We recommend arriving at least 30 minutes before your session start time, to allow for checking in and changing.
  • What size wetsuits do you have?
    We have a great range of wetsuit sizes, ranging from women's and men's XS to XXL. The links below show exact sizes. Mens Wetsuit Size Chart – O'Neill (oneill.com) Womens Wetsuit Size Chart – O'Neill (oneill.com)
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